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Nexxo Assist
Features

Everything your agent does

It helps customers, sells, checks your systems, acts with your permission and works even when nobody's chatting.

Answers with real data

Every price, size and stock level comes from your store or ERP at the moment of the question. Never from an outdated PDF.

  • Searches by name and opens the product page when needed
  • Variants, deals and purchase link
  • If the product page isn't enough, it looks up the manufacturer's specs on the web
→ buscar_productos("runner negra")✓ 3 products with a matching title→ ver_producto(1043)✓ size 42 · 3 units · $89.900 (was $109.900)→ buscar_info_producto_web("Runner", sku: "RN-42-BK")✓ rubber sole · 8 mm drop (manufacturer)

It acts, not just answers

Creates orders with a payment link, adds opportunities to your CRM and escalates cases. You decide what it does on its own and what needs your OK.

  • Approvals inbox
  • Every action is verified by re-reading the system
  • History and audit log
Create order in ShopifyPending
1 × Andes Jacket M · Juan Gómez
Reject Approve
Created and verified in the store
Payment link sent to the customer

Hands the chat to your team

When a person is needed, it asks for a name and WhatsApp, notifies your team and pauses. You reply from the dashboard and the customer sees it in the same chat.

  • Email with a WhatsApp button
  • Take over, hand back to the agent or close
  • The customer sees who's helping them
I'd like to talk to someoneSure! Can I have your name and WhatsApp?Ana, (303) 555-1234Team notified · the agent is pausedLaura · from the teamHi Ana! I'll help you right away. Email with a WhatsApp button

Knows what your company knows

Shipping, returns and warranty policies and FAQs from your pages, texts or PDFs, with search by meaning.

  • Pages, sitemaps, texts and PDFs
  • Cites the source with a link
  • Updates when your pages change
yourstore.com/shippingPage · 4 chunks
yourstore.com/sitemap.xmlSitemap · 38 pages
Official warranty.pdfPDF · 12 chunks
FAQText · 9 chunks
search by meaning + keywords

Works even when nobody's chatting

Give it tasks in plain language and a schedule: a low-stock report every morning, a weekly catalog summary.

  • Daily, weekly, monthly or cron
  • Results by email or webhook
  • History of every run
Out-of-stock products“Check the catalog and send me the ones with low stock, with price and link.”Mon–Fri · 8:30 AM · email
Today 8:30 AM · [email protected]3 products with low stockBlack Runner 42 · 1 unit · Andes Jacket M · 2 units …

A chat that looks like your brand

Colors, icon, copy and a greeting that invites people to write. It installs with one line on any site and works with caching plugins.

  • Optional contact form
  • Full screen on mobile
  • Allowed websites
SofíaHi! Looking for something? I'll help you find it.

Every answer, step by step

  1. Question“Do you have the Runner in 42?”
  2. UnderstandsWhat they want and what data it needs
  3. ChecksStore, knowledge or web
  4. VerifiesNo made-up prices
  5. AnswersWith a purchase link and your brand's tone

Your first agent, up and running today

Create your free account, connect your store and try it in minutes. No card required.

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