A question about a promotion
The agent reads the promotional price and the stock at that moment.
Is the brown leather bag on sale?
Checking TiendanubeYes! The brown leather Bag is $38.50 (was $45) and there are 3 left. Want the link to buy it?
Integration · Store
An AI agent for your Tiendanube store
It serves your customers with your store's real products, promotions and stock, tells them where their purchase is and builds orders ready to pay.
What your agent does
Your Tiendanube, always up to date
Published products
It searches the products you have published and opens the product when it needs the details.
Promotional prices
It tells the promotional price from the regular one and shows both properly.
Variants and stock
Stock of each variant, or "unlimited" when you don't track inventory for that product.
Shipment tracking
Payment and shipping status, shipping method and tracking code, after checking the buyer.
Draft orders
It creates a draft order with the chosen products and shares the link to complete the purchase.
Spanish and Portuguese
It uses your product texts in Spanish or Portuguese, whichever you have.
In the chat
What your customer sees
Sample conversations: the agent checks your platform on the spot and answers with current data.
Shipment tracking
It asks for the email or phone used to buy before sharing anything.
I bought yesterday, order 1532. Has it shipped?
I'll help. Could you confirm the email or phone of the purchase?
+1 555 0100
Checking the orderDone. Order #1532 is paid and shipped. Tracking: CA987654321.
Getting started
Connect it in minutes
- 1Choose Tiendanube in ConnectionsClick Connect and we take you to your Tiendanube admin.
- 2Install the appAccept the permissions and the connection is ready. You can also connect with the store ID and a token.
- 3Set up your agentRole, AI model, tone and what it can do on its own or with approval.
- 4Add the chatPaste one line in your store and the chat shows up with your branding.
Good to know
- It only reads your store: the only thing it creates is draft orders, with your approval by default.
- It doesn't edit, cancel or refund existing orders.
- To show an order it checks the buyer's email or phone.
- It also works with Nuvemshop, in Brazil.
Questions
About Tiendanube
Does it work with Nuvemshop?
Yes, it's the same platform. The agent uses your product texts in Spanish or Portuguese.
Does it include unpublished products?
No: it only searches published ones, so it never offers something the customer can't buy.
What about products without stock control?
The agent knows they have no stock limit and offers them as available.
How does the customer pay?
With the draft order's link, in your Tiendanube checkout.
More integrations
Connect the rest of your business too
Add an agent to your Tiendanube
Create your free account, connect your store and try it in minutes. No card required.