A wholesale inquiry
The agent checks real stock and leaves the opportunity in the CRM.
It answers with your ERP's stock and prices, reports orders, deliveries and invoices, and adds every opportunity to your CRM so your sales team can follow up.
List price, quantity on hand, internal reference and category, checked in Odoo on the spot.
Availability of each variant, to answer about the exact size or presentation.
Status of the order, the delivery (with carrier and tracking) and the invoice, after checking the customer's email or phone.
When there's real interest, it creates the opportunity with the customer's details and needs, and confirms it was saved.
If the question needs a person, it notifies your team with the customer's name and WhatsApp.
Give it scheduled tasks, like a low-stock report every morning, and get them by email.
Sample conversations: the agent checks your platform on the spot and answers with current data.
The agent checks real stock and leaves the opportunity in the CRM.
It checks the customer and answers with the full status.
It connects through Odoo's standard API (JSON-RPC or XML-RPC), available on Odoo Online, Odoo.sh and self-hosted servers.
By default they're created automatically, since they don't commit to anything. You can change it so they wait for your OK.
It answers with the product's data; photos depend on how they're published, so they may not appear on the chat cards.
Yes, though it shines for wholesalers and distributors: volume inquiries, stock by variant and sales follow-up in the CRM.
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