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Solutions · Travel and hospitality

An AI chatbot for travel and hospitality

It answers about services, change policies, requirements and FAQs at any hour, and gives your team booking inquiries with the guest's details.

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What changes day to day

  • Questions from other time zones left unansweredService around the clock
  • Change policies explained a thousand timesAnswers from your policies, with a link to the source
  • Booking inquiries without detailsThe guest's name, email and WhatsApp in every inquiry
  • Special cases lost in the inboxHand-off to your team with the whole conversation
What your agent does

Your information, always at the traveler's fingertips

Policies and FAQs

Changes, cancellations, check-in, requirements and services from your pages, texts or PDFs.

Cites the source

Every answer can include the link to the page it came from, so the traveler can confirm it.

Packages and services

If you publish packages, rooms or tours on WordPress, the agent checks them with their fields.

Guest details

It asks for name, email, WhatsApp or city, with a form or during the chat.

Hands off to your team

Bookings, changes or special cases go to a person, who replies from the dashboard or on WhatsApp.

In the visitor's language

The chat shows up in Spanish, English or Portuguese depending on the visitor.

In the chat

How it serves your customers

Change policy

It answers from your policies and offers to bring in a person.

Can I change the date of my booking?
Searching the policiesYes, free of charge up to 72 hours before check-in. If you like, I can hand you to someone from the team to do it now.

Availability inquiry

It takes the details and hands off to whoever can confirm.

Do you have a double room from March 12 to 15?
I'll help. Could you leave your name and WhatsApp so the reservations team confirms availability and rate?
Laura, +1 555 0100
Handed off to reservationsThanks, Laura. I passed your inquiry to the team and they'll message you on WhatsApp.
What it connects to

Use what you already have

Add your policies and FAQs to the knowledge base (pages, sitemaps, texts or PDFs). If your packages or rooms are on WordPress, the agent checks them too.

Questions

Frequently asked questions

Can it confirm bookings?

It doesn't connect to booking engines: it answers with your information and hands the booking to your team with the guest's details.

Where do the answers come from?

From your pages, sitemaps, texts and PDFs in the knowledge base. If something isn't there, it says so and offers to bring in a person.

Does it serve other languages?

Yes: the chat shows up in Spanish, English or Portuguese depending on the visitor.

Does it update if I change a policy?

Yes, pages are read again when they change.

Serve your travelers at any hour

Create your free account, connect your store and try it in minutes. No card required.