Advise and sell
The customer asks about a product with variations; the agent checks the stock of each one and sends the purchase link.
It answers with your store's real price, deal and stock, builds the purchase link and tracks your customers' orders. Around the clock, on your website.
It understands what the customer wants and searches by name, brand or category. If the first try finds nothing, it tries other words before giving up.
It checks each variation on its own: the price, deal and stock of the exact size or color the customer asks for.
When a product is on sale it shows the old price struck through and how much you save. It never makes up a price: it reads it from the store.
It builds the link that adds the product (or the chosen variation) to the cart and goes to checkout. In the chat it shows as a card with photo, price and button.
Status, payment, shipping and tracking number, compatible with Shipment Tracking. First it checks that whoever asks is the buyer.
It can create a pending order with its payment link. By default it waits for your OK in the approvals inbox.
Sample conversations: the agent checks your platform on the spot and answers with current data.
The customer asks about a product with variations; the agent checks the stock of each one and sends the purchase link.
The agent asks for the order number and the email or phone used to buy, and only answers if they match.
No. The connection uses the WooCommerce API and the chat is installed by pasting one line in your site's header (or with a header plugin if you prefer).
It doesn't charge in the chat: it sends the purchase link so the customer pays in your usual checkout, or creates a pending order with a payment link if you allow it.
Yes. It reads the regular and sale price, and the stock of each variation (size, color or whatever you use).
It says so clearly and can suggest alternatives from your catalog that are in stock.
Create your free account, connect your store and try it in minutes. No card required.