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Integration · Marketplace

Your Mercado Libre listings, in your own chat

Use your listings as the agent's catalog on your website: current price, stock and variations, and the status of your buyers' sales and shipments.

What your agent does

Your seller account, checked live

Your active listings

It only searches your active listings: what it offers is what you actually sell.

Variations and stock

Price, variations and stock available at the moment of the question, with photos and description.

Link to the listing

It shares the listing link so the customer buys with Mercado Libre's protections.

Sales and shipment status

Shipment status, tracking number and shipping method of the sale.

Checks the buyer

To share a sale's details it asks for the buyer's Mercado Libre username and checks that it matches.

Seven countries

Argentina, Mexico, Brazil, Chile, Colombia, Uruguay and Peru.

In the chat

What your customer sees

Sample conversations: the agent checks your platform on the spot and answers with current data.

A question about a listing

The agent answers with your listing's price and stock at that moment.

Do you have the 65W USB-C charger?
Checking your listingsYes! The 65W USB-C Charger is $28.90 with 12 available. Here's the listing link to buy it with shipping.

Status of a sale

Before answering, it checks the buyer's username.

My purchase 2000004567, when does it arrive?
I'll help. What's your Mercado Libre username?
ANAGOMEZ22
Checking the saleThanks. Your purchase is on its way with Mercado Envíos. Tracking: 41234567890.
Getting started

Connect it in minutes

  1. 1Choose Mercado Libre in ConnectionsClick Connect and we take you to Mercado Libre.
  2. 2Authorize your seller accountSign in to Mercado Libre and accept the permissions. Access renews by itself.
  3. 3Set up your agentChoose the AI model and how you want it to serve customers.
  4. 4Add the chat to your sitePaste one line on your website and your listings become the agent's catalog.
Good to know
  • It's read-only: it doesn't create sales or change your listings.
  • It doesn't answer the questions on your listings inside Mercado Libre: it serves customers on your website.
  • For a sale it checks the buyer's Mercado Libre username.
  • If something needs a person, the agent hands off to your team with the customer's name and WhatsApp.
Questions

About Mercado Libre

Does it answer the questions on my Mercado Libre listings?

No. The agent serves customers on your own website and uses your seller account to check listings and sales.

Can it sell outside Mercado Libre?

It shares your listing link so the customer buys there. If you also have your own store, you can connect another agent to it.

Which countries work?

Argentina, Mexico, Brazil, Chile, Colombia, Uruguay and Peru.

Do I have to renew access?

No: access to your account renews automatically.

More integrations

Connect the rest of your business too

Bring your listings to your own chat

Create your free account, connect your store and try it in minutes. No card required.