Cancel subscription

You can cancel your subscription whenever you want, at no cost and without having to explain why:

• Sign in to your account and go to Billing → Cancel.
• Confirm the cancellation. Done: the automatic renewal is cancelled.

Within 24 hours we email you a confirmation with a cancellation ID code. Keep it as proof.

Email us at [email protected] from the account's email address with the subject “Cancel”. If you write from another address, tell us the account's email and the company name so we can identify it. We process the cancellation and reply with the ID code.

You can also cancel the subscription from your PayPal account (Settings → Payments → Automatic payments). In that case, we still recommend letting us know.

• You keep your plan until the end of the period already paid. No further charges are made.
• When that period ends, the account moves to the free plan. Your agents, connections and data are kept within that plan's limits.
• There are no refunds for the rest of the period, except under the right of withdrawal.
• If you also want to delete the account and its data, request it from the account or email us.

If you are a consumer, you can withdraw from the purchase within 10 calendar days of making it, at no cost and without giving reasons (article 34 of Argentine Law 24,240). Request it through this same channel and we will refund the amount paid.

More details in the Terms and conditions.